Abbey, Client Care Representative
Abbey was born in London, Ontario but lived in Oahu, Hawaii until she was 6 because her Dad got a job there. Her childhood was filled with surfing and gecko- searching! After moving back to Canada, she lived in Kitchener, Ontario, until this year when I moved out on her own to live in Toronto.
Ever since she was little girl Abbey has looked for ways to get to know every single animal she possibly could – whether it was stopping pet owners on the street and asking them every silly little detail about their pet, or visiting the local shelter and asking the employees for an animal’s entire backstory. She has always been so fascinated by animals and their stories, that the veterinary profession seemed like a natural fit.
Abbey has previously worked at a veterinary clinic in Kitchener and has brought her experience in both Animal and Client care to Blue Cross Animal Hospital.
“It is clear that each member at Blue Cross is truly passionate about their job and go out of their way to ensure the best care is given to each patient and client! I love my job here at BCAH because the staff are so welcoming and I immediately felt a part of the Blue Cross family. Communicating with people who have a passion for fur babies just as much as you do always puts a smile on my face, and being able to be a part of their journey from sick to healthy (or even just from puppy/kitten to adult!) is an ongoing reward.”
As a Client Care Representative, Abbey makes sure that every day operates as smoothly as possible. From booking appointments to calling to see how patients are feeling after their appointment, her job is to ensure all that all our clients and patients are satisfied and feel comfortable with their experience at Blue Cross Animal Hospital.
Abbey currently goes to school at Ryerson University in a program called Creative Industries. She has a passion for animals, but she is also very creative and has a passion for telling stories through film, dance, and other artistic media. She has a sweet little six-month-old kitten (a Russian Blue) named Captain who she adopted from the Toronto Humane Society a few months ago. As well as a 10-year-old Chihuahua named Champ who is my childhood pup.
“The most entertaining experiences I have had here at the clinic are at the moment a pet and their owner reunite after being away from each other for a few days due to the pet being hospitalized. The entire room lights up after seeing the pet filled with excitement to see their owner, and the owner thrilled to see their pet feeling better. It never gets old!”