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Blue Cross Animal Hospital

COVID-19 Update: October 2022

Small Black & White Dog Running with Owner Outside

October 2022

Our doors are open and we are open for in-person veterinary visits and purchases!

After two years, Blue Cross Animal Hospital is happy to announce that we will be returning to normal operations and fully opening our doors! While we will still require all visitors to be masked, this means that you no longer will need to schedule times to come to pick up prescriptions or special orders or call to announce your arrival when here for appointments/drop-offs.


To schedule your pet’s appointment, please call in at (416) 469-1121, option 4 to speak to a client care representative. Our current hours of operation are: Monday-Friday, 8am to 7pm, and Saturday, 9am-5pm.

Methods of Payment

For the safety of both you and our staff, we are currently taking contactless payments over the phone, in the form of a credit card number or you can pay Debit/Interac in clinic.

Placing Medication and Food or Retail Orders

Please continue to place your orders by leaving a message with your name, your pet’s name, the medication or food you need, and a phone number you can be reached at on our order line. To leave a message on our order line, please call (416) 469-1121 option 3. 

For prescriptions, if you leave a message on the medication line before 1pm on Monday-Friday, it will be ready for pick-up at 5pm the same day. If you call AFTER 1pm on a business day, it will be filled the following business day and ready at 5pm.

Many of our clients are also signing up for our Webstore to receive home deliveries. This is a great option as you are able to maintain social distancing and to avoid bad weather.

COVID-19 Precautions

If you are experiencing a cough, fever, or other flu-like symptoms, we ask that you not come into the hospital. If your pet needs urgent veterinary care, please try and find a healthy family member or friend who can physically bring your pet to the practice, and we will examine your pet and communicate with you by telephone. Please let us know in advance so that we can take appropriate disinfection measures with your pet carrier and leash.

If you are unwell, and cannot find an alternate person to bring your pet in for care, please call us in advance so that we can try and accommodate you with appropriate infection control measures.

Thank you and we look forward to seeing you in person.